Product Safety Notice

We have recently identified an issue in our production of built-in tumble dryers.

Some batches may have been affected during production from December 2019 to May 2024.

In certain circumstances and under rare conditions a short circuit may result in the machine igniting.

Safety is our main priority. We would ask that all owners contact us to arrange a free of charge inspection.

https://productsafety.caple.co.uk

You can continue to use the product, however we strongly advise you do not leave unsupervised when in use.

If the product trips your electrics immediately switch off, unplug before resetting the consumer unit and notify Caple after service. 

Do not use until further notice.

The serial number will be required to establish if your product is affected.

You must have this to hand before clicking on the link to register.

The serial number can be found behind the appliance door as shown below.

The affected models are:

TDi4001

TDi4000

We apologise for any inconvenience caused and thank you for your understanding and patience.