Product Safety Notice

We have recently identified an issue in our production of built-in tumble dryers.

Some batches may have been affected during production from December 2019 to May 2024.

In certain circumstances and under rare conditions a short circuit may result in the machine igniting.

Safety is our main priority. We would ask that all owners contact us to arrange a free of charge inspection.

https://productsafety.caple.co.uk

If you own one of the affected models we strongly advise that you do NOT use the appliance until it has been inspected by an engineer, and modified if required.

The serial number will be required to establish if your product is affected.

You must have this to hand before clicking on the link to register.

The serial number can be found behind the appliance door as shown below.

The affected models are:

TDi4001

TDi4000

We apologise for any inconvenience caused and thank you for your understanding and patience.