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    Hobs

    Pasta, potatoes, paella… Our hobs are one of the most-used appliances in today’s kitchens. As you’ll spend plenty of time standing over it, spoon in hand, make sure you find a hob you love. Choose from induction, ceramic and gas hobs (or a combination), each available in different sizes and tailored for your own cooking needs. It’s one of the home chef’s most personal cooking decisions…

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    FAQs for Hobs

    Why is there an unpleasant hot smell emanating from my induction hob?

    If recently installed please check installation guidelines have been followed for ventilation & the hob frontal vents are not blocked.

    Please check there is no wooden batten or rail blocking the front vent stopping air flow.

    Why does my C840i induction hob drop power on zones when I turn on another zone?

    For a typical 4 zone induction hob of say 7kw you cannot have all 4 zones on full power at the same time due to load rating.
    The power management within the electronics will spilt the power load depending on the number of zones being used.

    So if to the power of 12 you could get a spilt of:

    1 zone 12
    2 zones 6 + 6
    3 zones 4 + 4 + 4
    4 zones 3 + 3 + 3 + 3

    Or a combination say 2 zones – one at 9 & one at 3 however this power sharing varies between brands, models, designs, number of zones etc….
    Please note that power sharing is generic across ALL Brands that manufacture induction hobs.
    Some Brands, models have split side zones (LH/RH) which allows one zone on the LH & one zone on the RH to be set on high or boost for a few minutes
    But once another zone is added into the equation then the power will be shared between the 3 zones.

    My induction hob is flashing U

    This is not a fault with the hob but pan non-compatibility or recognition.

    • There is no pan on the cooking zone.
    • The pan is not compatible with induction.
    • The bottom diameter of the pan is too small.
    My induction hob is displaying E4

    This is not a fault with the hob & probably caused by configuration of cooking zones not carried out by installer after installation.

    Refer to instruction book for further information as varies between models.

    My Induction hob is displaying EC

    This is linked to E4 & EC is displayed if the configuration hasn’t been carried out correctly & been unsuccessful.

    Refer to instruction book for further information as varies between models.

    My induction hob is displaying E5

    This code normally suggests a live wire has not been connected correctly during installation – check the wiring terminal block as a link may be missing or not fitted securely.

    Refer to instruction book for further information as this varies between models.

     

    How do I configure the C950i?

    Why is my C815C ceramic hob not working on two zones?

    One of the live wires may not have been connected properly. Ensure both lives L1 & L2 are connected for the hob to work correctly.

    Why are two zones on my C843i not working?

    If the zones light up on the display & look like they are going to operate but the inductors aren’t heating up it is likely to be an installation error.

    You may also get error codes: U or E5/E6.

    Check the hob has been wired correctly during installation,

    Both lives L1 & L2 to the live for the hob to work correctly.